1) How can I place an order?

Browse products, add items to cart, proceed to checkout, and complete the payment. You will receive an order confirmation after successful placement.

2) Are all products always in stock?

Product availability can change without prior notice. In case an item is unavailable after order placement, our team will contact you for the next steps.

3) How long does delivery take?

Delivery timelines depend on serviceability, courier operations, weather, and other factors outside our control. Timelines shown at checkout are estimates and not guaranteed delivery commitments.

4) Can I cancel my order?

Cancellation requests are considered only if the order has not already been processed or shipped. Once shipped, cancellation is generally not possible.

5) What if I receive a damaged or wrong item?

Please contact us within 48 hours of delivery with your order details, clear photos, and an unboxing video (if available). Valid cases are reviewed and resolved as per applicable policy and law.

6) How can I contact support?

7) Do prices include taxes?

All prices shown on the website are in INR. Applicable taxes, shipping charges, and final payable amount are displayed at checkout.

8) Policy updates

We may update policies from time to time to remain accurate and compliant. The latest version published on this website will apply.